100% Australian family-owned, based in Melbourne. Factory direct pricing, SPASA member, 10-year structural warranty on every spa. Informative, never pushy.
Welcome to Spa Marketplace
The family business behind every spa — who we are, how we work, and why Aussies trust us.
THE QUESTION EVERYONE ASKS
Do we have a showroom?
No — and that's exactly why our prices are factory direct. James explains the whole model here.
Do we have a showroom?
The honest answer — and why skipping the showroom saves you thousands.
BEFORE YOU CALL
Questions? James answers them here.
Watch these before your chat — most answers are already covered, so your call takes 10 minutes, not an hour.
How does delivery work?
Crane vs tight access, what to expect on the day, and how long it takes.
What do I need to install it?
Power, base and placement — the three things to sort before delivery.
What's covered by warranty?
10 yr structure, 5 yr shell, 2 yr parts — explained in plain English.
How much does it cost to run?
An honest look at running costs, heating efficiency and maintenance.
FLEXIBLE FINANCE
Can't pay upfront? You don't have to.
Secure your spa with a 10% deposit today, or spread it out with Handypay finance — amounts up to $100,000, terms up to 7 years, no early repayment fees. Get your rate estimate in minutes with no impact on your credit score.
Finance provided by Handypay (Handy Finance). Approval criteria, fees, charges and terms and conditions apply.
10%deposit secures it
$100Kmax finance
7 yrsmax term
Ready to talk spas?
Book a 10-minute chat with James — or just call. Either way you'll speak to a real person on our Australian team, not a call centre.
